Collections Manager/Director in Nashville, TN at Haven Behavioral Healthcare

Date Posted: 5/13/2018

Job Snapshot

Job Description

Haven Behavioral Healthcare, Inc. is seeking a Collections Manager with a minimum of five (5) years experience in healthcare third party collections.  This is an excellent opportunity to be part of our Financial Operations team at our corporate office in Nashville, TN.

Essential Duties

The Collections Manager provides leadership and direct supervision to Collection Staff in the daily collections process necessary for a successful Centralized Business Office specializing in behavioral healthcare servicing multiple facilities.  Provide training for Revenue Cycle Process, policies, procedures and system training for all new hires and temporary employees.  Answer questions and provide direction/suggestions for next steps regarding outstanding AR, systemic payor issues, individual claims resulting in a difficult collection cycle, credentialing, adjustments, etc. 

The Collection Manager also manages and performs month-end close for multiple facilities. Monitor Collection Staff productivity, quality and procedures are being followed.  Provide upper management with revenue cycle status including but not limited to reports, benchmarks and payor issues. 

  • Minimum 5 years’ experience in Healthcare third party collections
  • 1 year supervisory/management experience
  • Working knowledge of Medicare/Medicaid guidelines, Institutional (UB04) Billing Requirements, HFCA 1500, CPT and ICD10 coding.
  • Knowledge of HMS Patient Accounting preferred.

Haven Behavioral Healthcare and its affiliated hospitals provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Haven Behavioral Healthcare and its affiliated hospitals comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



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