Collections Specialist in Nashville, TN at Haven Behavioral Healthcare

Date Posted: 6/21/2018

Job Snapshot

Job Description

NASHVILLE - TN (West End area)

Haven Behavioral Healthcare is seeking a COLLECTIONS SPECIALIST to join our Financial Operations department.  Responsibilities involve providing collection services to multiple facilities which include, contacting third party payers to determine claim status, appeal status, report preparation and contacting patients to follow up with any outstanding account balances. Performing basic computer system maintenance and patient account research.

Essential Duties

  • Work collaboratively with CBO team and facilities to improve in areas related to the billing of revenue and collections.|

  • Focus on the strengths of the department and work to find ways the team can improve in areas needed.

  • Be fair and consistent while complying with HR standards.

  • Assist our facilities in the process of improving their revenue stream/collections by being a part of the solution. 

  • Remain current on knowledge of Medicare/Medicaid guidelines, Institutional (UB04) Billing Requirements, HFCA 1500, CPT and ICD9 (ICD10) coding.

Job Requirements

  • High School Diploma or GED required, college education preferred.

  • Minimum of five years’ experience in collections preferably in a behavioral healthcare setting. Knowledge of HMS Patient Accounting and business software applications preferred. Prior experience in accounts receivables and collections in a healthcare setting required.


  1. Customer Service Jobs
  2. Collections Jobs